iPhone and iPod touch Enterprise Deployment PDF Manual Guide
Learn how to integrate iPhone and iPod touch with your enterprise systems. This guide is for system administrators. It provides information about deploying and supporting iPhone and iPod touch in enterprise environments. System Requirements Read this section for an overview of the system requirements and the various components available for integrating iPhone and iPod touch with your enterprise systems. iPhone and iPod touch iPhone and iPod touch devices you use with your enterprise network must be updated with iPhone software 2.2 or later. iTunes iTunes 8.0 or later is required in order to set up a device.
This version is also required in order to install software updates for iPhone or iPod touch, install applications, as well as to sync music, video, or other data with a Mac or PC. To use iTunes, you need a Mac or PC that has a USB 2.0 port and meets the following specifications. Mac OS X Computers Mac OS X v10.4.10 Tiger or later 1 GHz processor or faster 256 MB of RAM QuickTime 7.1.6 or later Windows Computers Windows XP Service Pack 2 or Windows Vista 500 MHz Pentium processor or faster 256 MB of RAM QuickTime 7.1.6 or later Some features of iTunes, such as use of the iTunes Store, have additional requirements. See the documentation included with the iTunes installer for more information. iPhone Configuration Utility iPhone Configuration Utility lets you create configuration profiles for your devices and manage profiles, install applications, and view console logs from connected devices.
The utility requires one of the following: Mac OS X v10.5 Leopard Windows XP (32-bit only) Service Pack 3 with .NET 3.5 Service Pack 1 Windows Vista (32-bit only) Service Pack 1 with .NET 3.5 Service Pack 1 Microsoft Exchange ActiveSync iPhone and iPod touch support the following versions of Microsoft Exchange: Exchange ActiveSync for Exchange Server (EAS) 2003 Service Pack 2 Exchange ActiveSync for Exchange Server (EAS) 2007 Service Pack 1 Supported Exchange ActiveSync Policies The following Exchange policies are supported: Enforce password on device Minimum password length Maximum failed password attempts Require both numbers and letters Inactivity time in minutes For a description of each policy, refer to your Exchange ActiveSync documentation. Important: Enabling the policy Require Both Numbers and Letters on Exchange 2003 or Require Alphanumeric Password on Exchange 2007 requires the user to enter an iPhone passcode that contains at least one complex character.
Remote Wipe You can remotely wipe the contents of an iPhone or iPod touch. Doing so quickly removes all data and configuration information from the device, then the device is securely erased and restored to original, factory settings. It can take approximately one hour for each 8 GB of device capacity for the process to finish. With Exchange Server 2007, you can initiate a remote wipe using the Exchange Management Console, Outlook Web Access, or the Exchange ActiveSync Mobile Administration Web Tool. With Exchange Server 2003, you can initiate a remote wipe using the Exchange ActiveSync Mobile Administration Web Tool. Users can also wipe a device in their possession by choosing “Erase All Content and Settings” from the Reset menu in General settings.
Devices can also be configured to automatically initiate a wipe after several failed passcode attempts. Important: Because wiping the device can take a long time, connect the device to its power supply. If the device turns off due to low power, the wiping process resumes when the device is connected to power. Microsoft Direct Push The Exchange server delivers email, contacts, and calendar events to iPhone automatically if a cellular data connection is available. With iPod touch, or when iPhone doesn’t have a cellular data signal, information isn’t automatically pushed to the device; it’s retrieved when you try to view the data or when you choose Settings > Fetch New Data. Microsoft Exchange Autodiscovery The Autodiscover service of Exchange Server 2007 is supported. When you’re manually configuring an iPhone or iPod touch, Autodiscover uses your email address and password to automatically determine the correct Exchange server information. For information about enabling the Autodiscover service. Microsoft Exchange Global Address List iPhone and iPod touch retrieve contact information from your company’s Exchange server corporate directory. You can access the directory when searching in Contacts, and it is automatically accessed for completing email addresses as you enter them.
Download iPhone and iPod touch Enterprise Deployment PDF Manual Guide
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